Loading

A Study on Analysing the Importance of Leadership and its Impact on an Organisation’s Overall Competitive Advantage: A Case Study on British Petroleum

Harvard, 17000 Words

Abstract

 

The purpose of the research is to investigate the importance of leadership styles in British Petroleum and show how leaders can affect to gain competitive advantages. The research objective is to explain the theories of leadership that can be sued in this organisation. The research objective is also useful to assess various ways to change leadership styles for this organisation. The methodology of the research is mixed because quantitative and qualitative research methods are applied. Both secondary and primary data collection techniques are sued and thematic method of data analysis is applied for the interpretation of the collected data. Ethical considerations are maintained and purposive sampling technique is applied to gather 105 samples for the research. The results of the research show that trait theories, behaviour theories and contingency theory of leadership are most effective for British Petroleum. Democratic and laissez-faire leadership styles can be useful for this company to achieve competitive advantages. The findings also urge that leadership theories can help to archive both cost advantages and differentiation advantages for the company. The implication of the research finds out that the company has some limitations to change the leadership styles but existing leaders are still helpful to increase the productivity and improve customer service for achieving competitive advantages. The development of human resource department, role of leader to make major business decisions and integration between employees and leaders are the major recommendation made in the research.

 

 

 

Table of Contents

 

Acknowledgement

Declaration

Abstract

Chapter – 1: Introduction

1.1 Introduction

1.2 Background of the Research

1.3 Company Profile

1.4 Rationale of the Research

1.5 Aim and Objectives of the Research

1.6 Research Questions

1.7 Problem Statement

1.8 Structure of the Study

1.9 Conclusion

Chapter – 2: Literature Review

2.1 Introduction

2.2 Defining Leadership

2.3 Features of Leadership

Figure 2.1 Features of Leadership

2.4 Significance of Leadership

2.5 Types of Leadership Theories

2.5.1 Trait Theories of Leadership

Figure 2.2: Trait Theories of Leadership

2.5.2 Behaviour Theories of Leadership

Figure 2.3: Behaviour Theories of Leadership

2.5.3 Contingency Theories of Leadership

Figure 2.4: Contingency Theories of Leadership

2.6 Competitive Advantages

2.7 Model of Competitive Advantages

Figure 2.5: Model of Competitive Advantage

2.8 The impact of Leadership on Competitive Advantages

2.9 Conceptual Framework of the Research

Figure 2.6: Conceptual Framework of the Research

2.10 Conclusion

Chapter – 3: Research Methodology

3.1 Introduction

3.2 Type of Investigation in the Research

3.2.1 Justification of Investigation of Research

3.3 Research Philosophy

3.3.1 Justification of the Research Philosophy

3.4 Research Onion

Figure 3.1 Onion of Research Methodology

3.5 Research Methods

3.5.1 Qualitative Research Method

3.5.2 Quantitative Research Method

3.5.3 Mixed Method

3.5.4 Justification of Research Method

3.6 Research Design

3.6.1 Justification of Research Design

3.7 Research Approach

3.7.1 Justification of Research Approach

3.8 Research Strategy

3.8.1 Justification of Research Strategy

3.9 Data Collection Techniques

3.9.1 Primary Data Collection

3.9.1.1 Justification of Primary Data Collection

3.9.2 Secondary Data Collection

3.9.2.1 Justification of Secondary Data Collection

3.9.3 Data Collection Sources

3.9.3.1 Justification of Data Collection Sources

3.10 Sampling Technique, Population, and Sample Size

3.10.1 Justification of Sampling Technique

3.11 Data Interpretation and Analysis Methods

3.12 Ethical Issues

3.13 Limitations of the Selected Methodology

3.14 Conclusion

Chapter – 4: Analysis and Findings

4.1 Introduction

4.2 Findings of Questionnaire Survey

Table 4.1: Participant’s gender analysis

Figure 4.1: Participant’s gender analysis

Table 4.2: Respondent’s age analysis

Figure 4.2: Respondent’s age analysis

4.2.1 Leadership context in British Petroleum

Table 4.3: British Petroleum can apply useful leadership styles to develop individual performance

Figure 4.3: British Petroleum can apply useful leadership styles to develop individual performance

Table 4.4: Concept of leadership is appropriate in the context of British Petroleum

Figure 4.4: Concept of leadership is appropriate in the context of British Petroleum

Table 4.5: British Petroleum can utilise their human resource as useful leaders for organisational development

Figure 4.5: British Petroleum can utilise their human resource as useful leaders for organisational development

4.2.2 Useful leadership theories for British Petroleum

Table 4.6: Trait theories of leadership is applicable to develop employee performance

Figure 4.6: Trait theories of leadership is applicable to develop employee performance

Table 4.7: British Petroleum can gain benefits of using behavioural theories of leadership

Figure 4.7: British Petroleum can gain benefits of using behavioural theories of leadership

Table 4.8: Application of democratic leadership is necessary for British Petroleum

Figure 4.8: Application of democratic leadership is necessary for British Petroleum

Table 4.9: British Petroleum can utilise contingency theory of leadership to develop their productivity

Figure 4.9: British Petroleum can utilise contingency theory of leadership to develop their productivity

Table 4.10: Laissez-faire leadership is necessary to increase the efficiency of the employees in British Petroleum

Figure 4.10: Laissez-faire leadership is necessary to increase the efficiency of the employees in British Petroleum

4.2.3 Significance of Leadership styles in each sector of British Petroleum

Table 4.11: Leadership can help to achieve employee satisfaction and employee motivation by improving skills and competencies

Figure 4.11: Leadership can help to achieve employee satisfaction and employee motivation by improving skills and competencies

Table 4.12: Leadership is helpful to develop supply chain and marketing programs for British Petroleum

Figure 4.12: Leadership is helpful to develop supply chain and marketing programs for British Petroleum

Table 4.13: Leadership can bring productive and supportive working environment within British Petroleum

Figure 4.13: Leadership can bring productive and supportive working environment within British Petroleum

4.2.4 Ways to change Leadership styles in British Petroleum

Table 4.14: British Petroleum can use human resource management to explore efficient leadership theories

Figure 4.14: British Petroleum can use human resource management to explore efficient leadership theories

Table 4.15: Training, development and performance appraisal are essential to find out skilled and qualified leaders

Figure 4.15: Training, development and performance appraisal are essential to find out skilled and qualified leaders

4.2.5 Impact of Leadership to gain competitive advantage

Table 4.16: Leadership can increase productivity to gain competitive advantage for British Petroleum

Figure 4.16: Leadership can increase productivity to gain competitive advantage for British Petroleum

Table 4.17: Leadership theories are necessary to ensure communication, encouragement, exciting and interesting working condition to achieve competitive advantage

Figure 4.17: Leadership theories are necessary to ensure communication, encouragement, exciting and interesting working condition to achieve competitive advantage

Table 4.18: Leadership can affect to develop customer service and product quality to attain overall competitive advantage

Figure 4.18: Leadership can affect to develop customer service and product quality to attain overall competitive advantage

Table 4.19: Leadership is helpful to gain cost advantage and differentiation advantage from the target market

Figure 4.19: Leadership is helpful to gain cost advantage and differentiation advantage from the target market

Table 4.20: Co-operation of managers and employees and making major business decisions are two benefit of leadership to gain competitive advantage

Figure 4.20: Co-operation of managers and employees and making major business decisions are two benefit of leadership to gain competitive advantage

4.2.6 Limitations and Recommendations

Table 4.21: Is British Petroleum facing problem to find out ways to change their leadership styles?

Figure 4.21: Is British Petroleum facing problem to find out ways to change their leadership styles?

Table 4.22: Human resource department can help to explore effective leaders to gain overall competitive advantage

Figure 4.22: Human resource department can help to explore effective leaders to gain overall competitive advantage

4.2.7 T-Test Result and Statistics of Questionnaire Findings

Table 4.23: Average Response of Questionnaire Survey

Table 4.24: T-Test Result and Statistics of Questionnaire Findings

4.3 Analysis of the Qualitative Interview

4.4 Conclusion

Chapter – 5: Conclusion and Recommendations

5.1 Conclusion

5.2 Summarising Research Objectives

5.3 Recommendations

5.4 Limitations and Further Scopes of the Study

References

Appendix – A

Appendix – B

 

 

 

List of Figures

Figure 2.1 Features of Leadership. 9

Figure 2.2: Trait Theories of Leadership. 12

Figure 2.3: Behaviour Theories of Leadership. 13

Figure 2.4: Contingency Theories of Leadership. 15

Figure 2.5: Model of Competitive Advantage. 17

Figure 2.6: Conceptual Framework of the Research. 18

 

Figure 3.1 Onion of Research Methodology. 22

 

Figure 4.1: Participant’s gender analysis. 31

Figure 4.2: Respondent’s age analysis. 32

 

Figure 4.3: British Petroleum can apply useful leadership styles to develop individual performance. 33

Figure 4.4: Concept of leadership is appropriate in the context of British Petroleum.. 34

Figure 4.5: British Petroleum can utilise their human resource as useful leaders for organisational development 35

 

Figure 4.6: Trait theories of leadership is applicable to develop employee performance. 36

Figure 4.7: British Petroleum can gain benefits of using behavioural theories of leadership. 37

Figure 4.8: Application of democratic leadership is necessary for British Petroleum.. 38

Figure 4.9: British Petroleum can utilise contingency theory of leadership to develop their productivity. 39

Figure 4.10: Laissez-faire leadership is necessary to increase the efficiency of the employees in British Petroleum.. 40

 

Figure 4.11: Leadership can help to achieve employee satisfaction and employee motivation by improving skills and competencies. 41

Figure 4.12: Leadership is helpful to develop supply chain and marketing programs for British Petroleum.. 42

Figure 4.13: Leadership can bring productive and supportive working environment within British Petroleum.. 43

 

Figure 4.14: British Petroleum can use human resource management to explore efficient leadership theories. 44

Figure 4.15: Training, development and performance appraisal are essential to find out skilled and qualified leaders. 45

 

Figure 4.16: Leadership can increase productivity to gain competitive advantage for British Petroleum.. 46

Figure 4.17: Leadership theories are necessary to ensure communication, encouragement, exciting and interesting working condition to achieve competitive advantage. 47

Figure 4.18: Leadership can affect to develop customer service and product quality to attain overall competitive advantage. 48

Figure 4.19: Leadership is helpful to gain cost advantage and differentiation advantage from the target market 49

Figure 4.20: Co-operation of managers and employees and making major business decisions are two benefit of leadership to gain competitive advantage. 50

 

Figure 4.21: Is British Petroleum facing problem to find out ways to change their leadership styles?. 51

Figure 4.22: Human resource department can help to explore effective leaders to gain overall competitive advantage. 52

 

 

List of Tables

Table 4.1: Participant’s gender analysis. 31

Table 4.2: Respondent’s age analysis. 32

 

Table 4.3: British Petroleum can apply useful leadership styles to develop individual performance. 33

Table 4.4: Concept of leadership is appropriate in the context of British Petroleum.. 34

Table 4.5: British Petroleum can utilise their human resource as useful leaders for organisational development 35

 

Table 4.6: Trait theories of leadership is applicable to develop employee performance. 36

Table 4.7: British Petroleum can gain benefits of using behavioural theories of leadership. 37

Table 4.8: Application of democratic leadership is necessary for British Petroleum.. 38

Table 4.9: British Petroleum can utilise contingency theory of leadership to develop their productivity. 39

Table 4.10: Laissez-faire leadership is necessary to increase the efficiency of the employees in British Petroleum.. 40

 

Table 4.11: Leadership can help to achieve employee satisfaction and employee motivation by improving skills and competencies. 41

Table 4.12: Leadership is helpful to develop supply chain and marketing programs for British Petroleum.. 42

Table 4.13: Leadership can bring productive and supportive working environment within British Petroleum.. 43

 

Table 4.14: British Petroleum can use human resource management to explore efficient leadership theories. 44

Table 4.15: Training, development and performance appraisal are essential to find out skilled and qualified leaders. 45

 

Table 4.16: Leadership can increase productivity to gain competitive advantage for British Petroleum.. 46

Table 4.17: Leadership theories are necessary to ensure communication, encouragement, exciting and interesting working condition to achieve competitive advantage. 47

Table 4.18: Leadership can affect to develop customer service and product quality to attain overall competitive advantage. 48

Table 4.19: Leadership is helpful to gain cost advantage and differentiation advantage from the target market 49

Table 4.20: Co-operation of managers and employees and making major business decisions are two benefit of leadership to gain competitive advantage. 50

 

Table 4.21: Is British Petroleum facing problem to find out ways to change their leadership styles?. 51

Table 4.22: Human resource department can help to explore effective leaders to gain overall competitive advantage. 52

 

Table 4.23: Average Response of Questionnaire Survey. 53

Table 4.24: T-Test Result and Statistics of Questionnaire Findings. 53

 

 

 

Chapter – 1: Introduction

 

1.1 Introduction

The relation between leadership approach and competitive advantages is positive because the changing world has created a highly competitive environment in the business world and it is affected by leadership. Business organisations are eager to maintain efficient leadership approach in order to have inspirational management for the employees. Leaders are the keys to a business organisation for employee motivation. The business operations are also operated by skilled leaders in the company and the performance of the employees are also increased through useful leadership approaches. Leadership is not only important for business organisations but it can also help to create positive social influence in our society. But modern world has decided to apply leadership approaches in increasing business performance (Cianciolo, Antonakis and Sternberg, 2004). The sales of the company can be increased if the employees can develop their role by the influence of leadership. Human renounce management is an essential part of business enterprises that has a responsibility to use effective leadership so human resource managers are also known as leaders within the organisation. Skilled and experiences managers are often indicated as leader for the companies because they can motivate other employees to improve their productivity.

Leadership is a system to organize and management a group of people by leaders so that the followers can achieve certain target. Business organisations have their business objectives and they utilise their leaders to achieve their goals. The characteristics and potentials of the employees can be affected by leadership theories and it can also affect to increase the capability of customer service (Hernez-Broome and Hughes, 2004). When the level of customer service is developed through the impact of leadership then it can easily help to gain competitive advantages from the market. The research issue is important to analyse the influence of leadership approaches within a business organisation in the UK.